Shipping Policy
Shipping & Delivery Policy
At Zolindra, we work with trusted logistics partners to ensure reliable and tracked delivery worldwide.
Order Processing Time
Orders are automatically transmitted to our fulfillment partner after payment confirmation.
Please allow 1–2 business days for order processing before shipment.
This time covers order verification, preparation, and handover to the carrier.
Shipping Times
Delivery times depend on the destination country:
- Europe : 3-7 business days
- International: 7–15 business days
Shipping times are estimates and may vary depending on customs procedures, local carriers, or peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order value:
- Europe
- Standard shipping (paid) for orders under €50
- Free shipping on orders over 50€
-
International
- Standard international shipping (paid)
Tracking Information
Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to follow your delivery in real time.
Delays & Exceptions
While we do our best to meet estimated delivery times, delays may occur due to:
- customs clearance
- carrier disruptions
- holidays or peak demand periods
Zolindra cannot be held responsible for delays caused by external factors, but we remain available to assist you at any time.